List Cases
List all cases
Authorizations
OAuth2 access token obtained from POST /api/oauth/token/ using client credentials.
Query Parameters
Return archived cases instead of active ones. Defaults to false.
Filter by customer ID
Filter by external ID (exact match).
Filter cases with webhook URLs
Filter by whether processing has started. is_started=false lists cases that need to be launched via the start endpoint. A case is considered started while processing with activity in the last 30 minutes, and permanently once a decision has been made. Failed or stalled cases return to the not-started list so they can be retried
Filter by outcome
ACCEPTED, PENDING, REJECTED A page number within the paginated result set.
Number of results to return per page.
Only return cases updated at or after this ISO 8601 timestamp (e.g. 2026-06-29T00:00:00Z). Use for polling cases changed since a previous sync. When set, results are ordered by most-recently-updated first.
Only return cases updated at or before this ISO 8601 timestamp.

